Privacy Notice

This Privacy Notice describes how Crown Vocational Training protects and makes use of the information you provide us with.

About this document

This privacy notice explains how Crown Vocational Training (“we”, “our”, “us”) collects, uses and shares your personal data, and your rights in relation to the personal data we hold. This privacy notice concerns our processing of personal data of past, present and prospective learners of Crown Vocational Training (“you”, “your”).

Crown Vocational Training is the data controller of your personal data and is subject to the Data Protection Act 1998 (“DPA”) (and, once in force, to the General Data Protection Regulation (the “GDPR”)).

Who does this apply to?

People who use or may use our services. This includes for example:

If you are asked to provide information to us, it will only be used in the ways described in this Privacy Notice.

This Privacy Notice is updated from time-to-time. The latest version is published on our website.

How we collect your information

We may collect your personal data in a number of ways, for example:

The types of information we collect

We may collect the following types of personal data about you:

How we use that information

Collecting this data helps us provide you with a service which meets your needs.

Specifically, we may use data:

At no time will we assume your permission to use information that you provide for anything other than the reasons stated here.

How we use information about our learners

The purposes for which we may use personal data (including sensitive personal data) we collect during a learner’s association with us include:

Security

We will hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong organisational and technical security safeguards.

If information is shared with another organisation (reasons for this are given in the section below) we will ensure an Information Sharing Agreement is in place.

We also follow stringent procedures to ensure we work with all personal data in line with the GDPR.

The basis for processing your information and how we use it

We may process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

We may also process your personal data because it is necessary for the performance of our tasks carried out in the public interest or because it is necessary for our or a third party’s legitimate interests. In this respect, we may use your personal data for the following:

We may also process your personal data for our compliance with our legal obligations. In this respect, we may use your personal data for the following:

We may also process your personal data where:

Sharing information with others

We do not sell or rent your personal information.

Your information may by necessity be disclosed to appropriate staff members of Crown Vocational Training and to government bodies (to fulfil our statutory responsibilities) such as the Education and Skills Funding Agency, Ofsted, the Department for Education and auditors or with local partners e.g. Connexions Service, the Local Authority, LEA and Local Children’s Authority (safeguarding purposes).

Information may be shared with third parties if it is in connection with the service we are providing to you, for example we might share information with market research companies contracted to undertake work on our behalf to assess your satisfaction with our service. When we do this we always ensure an Information Sharing Agreement is in place.

We will only share your personal information with other people e.g. parents or carers, or with agencies such as the Benefits Department with your permission, or unless we have a statutory obligation to do so.

If, as part of the entry requirements for your course or if you are applying for a job with us, we need to take up a reference or obtain ‘disclosure’ from the Disclosure and Barring Service, we will inform you beforehand.

Any personal information we hold about you is processed in accordance with the Data Protection Act 1998 and the GDPR as of 25th May 2018

For the purposes referred to in this privacy notice and relying on the bases for processing as set out above, we may share your personal data with certain third parties. You are given the opportunity not to opt in to of some of these data sharing arrangements, for example when you register with us, but you should carefully consider the possible impact of doing this. If an opt-in is in place, we may disclose limited personal data to a variety of recipients including:

Visitors to our website

When someone visits www.crownvocationaltraining.co.uk, we collect standard internet log information and visitor details of behaviour patterns. We do this to find out things such as the number of visitors to the different parts of the site. We collect the information in a way which does not identify anyone. If we do want to collect personally identifiable information through our website we will be up front about this and will make the purpose clear.

Use of Cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. All cookies used by this website are used in accordance with the current Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling Information About You

When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to:

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Business Development Team
Crown Vocational Training
Caedmon Hall
Pall Mall
Leigh-on-Sea
Essex
SS9 1RA

We will not lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Links From Our Site

Our website may contain links to other websites. Please note that we have no control of websites outside of www.crownvocationaltraining.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy. You are advised to read the privacy policy or statement of other websites prior to using them.

People who use our services

We hold the details you provide us with in order to deliver programmes of study, Apprenticeships, workforce development programmes and other services which meet your specific needs.

We only use these details to provide the service you have requested and for other closely related purposes. For example, we might use information about people who have enquired about a course to carry out a survey to find out if they are happy with the level of service they have received or we might use information about an employer offering a learner work experience to contact them about a new Apprenticeship scheme or grant.

You are able to request that we stop contacting you at any time.

Information may by necessity be disclosed to appropriate staff members of Crown Vocational Training and to government bodies (to fulfil our statutory responsibilities) such as the Education and Skills Funding Agency, Ofsted, the Department for Education and auditors or to local partners. If, as part of the entry requirements for your course, we need to take up a reference or obtain ‘disclosure’ from the Disclosure and Barring Service, we will inform you beforehand.

Any personal information we hold about you is processed in accordance with the General Data Protection Regulation.

People who request information from us

If you request information from us by letter, telephone, email, submitting an enquiry on the website or from a sales appointment, we will make a record of that enquiry and will use the information you give us to provide you with a response. We will only use the information for these purposes and to provide a follow up service to ensure that we provided you with what you asked for.

You are able to request that we stop contacting you at any time.

Any emails sent to us, including attachments, may be monitored. Please be aware that you have a responsibility to ensure that any email you send us is in the bounds of the law.

International data transfers

Some of the personal data we process about you will be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), for example where it is processed by staff operating outside the EEA who work for us or for one of our suppliers, or where personal data is processed by one of our suppliers who is based outside the EEA or who uses storage facilities outside the EEA.

In these circumstances, your personal data will only be transferred on one of the following bases:

Changes to your personal data

Please tell us promptly about any changes to the information we hold about you. This is particularly important for your contact details. You can do this by contacting the centre:

How long your information is kept

Subject to any other notices that we may provide to you, we may retain your personal data for a period of six years after your association with us has come to an end. However, some information may be retained indefinitely by us in order to maintain your academic record for archiving purposes (or by the Business Development team for the purposes of supporting your lifelong relationship with Crown Vocational Training).

Your rights

Under the DPA you have the following rights:

Once the GDPR comes into force in May 2018, you will also have the following additional rights:

To make a request for a copy of the data we hold on you please contact info@crownvt.co.uk

We accepts the following forms of ID when information on your personal data is requested:-

Passport, Driving licence, birth certificate, utility bill (from the last 3 months)

Complaints or Queries

If you have any questions about our collection and use of personal data please contact us. We are happy to provide additional information if it is required.

Changes to This Privacy Notice

We will keep this Privacy Notice under regular review and reserve the right to change it as necessary from time-to-time or if required by law. Any changes will be immediately posted on the website.

Can’t find what you’re looking for?

Phone: 01702 597499

Text: 07520 633072

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