Current Roles

Lettings Customer Service Administrator Apprentice (CSPSTH)


Location: Billericay

A fantastic opportunity to join a successful estate agency who specialise in property letting as well as face-to-face advice on many aspects of lettings. You will be part of a vibrant and enthusiastic team, developing your own skills as you progress. There will be diverse tasks within sales and lettings which the candidate will undertake.

Daily, you will be responsible for:

  • Filing
  • Answering the telephone
  • Attending inspections (Car is required for this aspect)
  • Typing letters / other documents
  • Speaking to customers coming into the branch
  • Booking viewings and attending viewings once training has been complete
  • Contacting clients on the mailing list
  • Carrying out inventories when required (after training)
  • Canvassing
  • Hand delivering letters

Additional information:

  • The salary scale is £172-£200 per week.  Those that are not yet driving will receive the £172 and once achieved the driving license, will be paid £200 per week
  • There will be a bonus scheme in place at the discretion of the employers
  • Driving License and own vehicle required due to travel to and from properties for duties (company will consider someone practical test ready and have own car ready for use)

Desired skills:

  • Candidate must have excellent communication
  • Good customer service skills
  • Confident telephone manner
  • Candidate must be IT literate (including Word, Excel and Outlook)
  • Excellent organisation skills
  • Be able to prioritise their workload
  • Pay attention to detail
  • Ability to manage your own workload

Personal qualities:

  • Confident
  • Professional
  • Presentable
  • Hardworking
  • Enthusiastic
  • Ambitious to learn and succeed


  • Good level of education at school / college.

Important Information

Working week:

Monday to Friday 9am – 6pm Saturday 9am – 5pm You will be required to work a Saturday and a day off in the week will be in lieu.
40 hours per week


£172 - £200 per week


15 months


Level 2

Reference Number:


Possible Start Date:

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