Current Roles

Customer Service and Administration Apprentice (CSPHUD)

Company:

Location: Irthingborough, Wellingborough

This role is to support an electrician with the day-to-day running of the business, including general administration, booking appointments, dealing with customer enquiries and more.

This is a varied Sales Administrator / Customer Service position for someone who has excellent numeracy and organisational skills. This is a fantastic opportunity for a candidate looking to start their career.

The role will primarily involve supporting the Manager and the duties will include:

  • Taking incoming calls, dealing with requests and queries and passing on messages
  • Processing orders
  • Liaising with colleagues, suppliers and customers
  • Supporting with estimating
  • Processing invoices and receiving payments
  • General administrative tasks such as scanning, photocopying, filing
  • Assisting the Manager with any other ad hoc duties
  • General office duties including answering telephone calls

Additional information:

  • The salary is competitive depending on skills and experience

Desired skills:

  • Good organisation skills
  • Ability to prioritise and multi-task workload
  • Excellent customer service and telephone manner
  • Show the correct attitude at all times
  • Attention to detail
  • Liaise professionally with clients and external parties

Personal qualities:

  • Honesty and Integrity
  • Adaptability
  • Punctual, reliable, friendly with a willingness to learn
  • Enthusiasm
  • Dependability
  • Personal commitment

Qualifications:

  • A good general level of education
  • Grade C/4 or above in Maths at GCSE level (or equivalent)

Important Information

Working week:

Monday to Friday, 9am - 5pm (with 1 hour unpaid lunch)
35 hours per week

Wage:

£150.50 - £192.50 per week

Duration:

15 months

Level:

Level 2

Reference Number:

CSPHUD

Possible Start Date:

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