Current Roles

Customer Engagement Resourcer (Customer Service Apprenticeship)


Location: Basildon

Great opportunity to work with a corporate employer, learning the industry and paving the way for a progressive career. This company are looking for conscientious and hard working individual to join their Sales Team. The basic salary is £12,000 per annum plus commission.

The role is pivotal to resourcing customers that fit with the company’s requirements. You will be involved with making and taking telephone calls to customers to be part of different direct marketing force.

You will be:

  • Responsible for establishing appointments with the customer and the direct sales person
  • Fact Finding by Identify client’s needs through scoping & qualification
  • Promotion of the Products and Solutions First Data offer
  • Establish and build relationships with the Business Consultants
  • Administrative tasks and Customer Record Management
  • Works under supervision and/or with specific instructions
  • Working towards targets
  • Incentivised and commission based


Desired skills:

  • Resourcing / sales experience an advantage
  • Self-Motivated and driven to succeed
  • Excellent Communication, Interpersonal and Negotiation Skills
  • Experience in Outbound Calling
  • Excellent Telephone Manner
  • Proficient in generating interest and handling client objections to convert into Profitable Business Opportunities whilst demonstrating ownership
  • Good Organisation and Time Management Skills
  • Ability to work as an Individual and part of a Team

Personal qualities:

  • Excellent communication skills
  • Outgoing personality
  • Reliable
  • Confident
  • Very well presented


  • Good level of education
  • Good ICT Skills to be demonstrated by certificates

Important Information

Working week:

Monday - Friday, 9:00am - 5:00pm, with 1 hour lunch each day.


£12,000 per annum


15 months


Level 2

Reference Number:


Possible Start Date:

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Text: 07520 633072

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