Current Roles

Customer Assistant Apprentice


Location: Southend

A customer facing role based in a friendly, lively Southend based Locksmiths. The role has potential to train as a locksmith in the future. Bright’s are a forward thinking, growing company who are offering HUGE potential for development.

Vacancy Description

The role will be dealing with the general public in a very busy retail environment – by phone and face to face.

Providing all administrative back up and customer service for the organisation, including:

  • Taking details from potential customers – such as name, address, details of service required
  • Serving customers in our busy Southend shop
  • Answering telephone and email enquiries
  • Cutting keys by hand and machine
  • Providing advice and customer service
  • Using machinery
  • Displaying merchandise and stock rotation
  • Ensuring all items are displayed at the right price
  • Keeping the shop clean and tidy
  • Booking goods in and maintaining current stock levels
  • Replying to emails
  • All other duties as required
  • Attend regular training

Desired skills:

  • Quick learner
  • Adaptable
  • Flexible
  • Hard working
  • Good computer skills
  • Telephone skills
  • Practical approach
  • Customer focused
  • Keen attention to detail
  • Good writing and spelling

Personal qualities:

  • Friendly
  • Personable
  • Quick witted
  • Good sense of humour
  • Compassionate


  • A good standard of education

Additional information:

  • The successful candidate will be expected to attend weekly team meetings/training sessions prior to the commencement of work (7-7:30am for 1 hour)
  • The shop can be very busy and stressful
  • The company is a thriving local business that is changing and developing rapidly so the ability to adapt quickly is essential

Important Information

Working week:

Monday to Saturday 8.30am - 5pm (with 1 hour lunch)


£265.50 - £332.10 per week (£5.90 - £7.38 per hour)


12-15 months


Intermediate apprenticeship

Reference Number:


Possible Start Date:

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Text: 07520 633072

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